Q&A

Are their age requirements to stay at your hotel?

The Empress Hotel is an adult environment. You must be 21 years of age to check-in or accompanied by an adult.

Are adjacent rooms available?

Yes, they are. You should request adjacent rooms at the time of making your reservation. If making your reservation online, please add that request to your notes.

Are refrigerators available?

Refrigerators are available in our suites and are upon request for other room types. There is a $25 fee and refrigerators are available on a first serve basis.

What does a standard room include?

All rooms have a balcony, television, hair dryer, coffee pot, iron, and ironing board.

Is there a safe in the room?

All rooms have a programmable safe available.

What do I get when I book a deluxe room?

Additionally, our deluxe rooms include a small desk and mini fridge.

What do I get when I book a suite?

Additionally, our suites include a refrigerator, microwave, small desk, and an alcove area with a pull-out sofa.

How do I reserve a room block?

Room blocks are NOT available from Memorial Day until Labor Day. If you would like more information on a room block, please email empresshotelap@yahoo.com with a phone number and dates you would like to book your rooms. A representative will contact you within 72 hours to give you more information.

Is your property handicap accessible?

Our building is accessible, and our hotel does have an elevator. While we do have lowered peepholes and closets, we do not have roll-in showers. Please click here for more accessibility information.

Can we request a specific room?

While we do our best to accommodate all request, we can never guarantee a room type or particular view. Requests do become harder during our peak season and high-volume weekends.

How many guests can my room accommodate?

Our double rooms can accommodate a maximum of 4 guests and our king rooms can accommodate a maximum of 2. We strongly enforce this policy in accordance with fire safety regulations.

Do you offer roll-away cots?

We do not have roll-away cots available.

When do I pay if I book through a third-party site?

Regardless of how you book with us, payment will only be taken at the time of check-in. Please note that reservations made through a third-party site, must also be canceled through that site and not directly with us.

Is breakfast included with my stay?

We only offer a continental breakfast on Saturday and Sunday from 8am-11am. Continental breakfast consists of yogurt, coffee, fruit cups, bagels, etc. Items may vary depending on availability.

Are pets allowed?

We do have dedicated rooms available for pets, and we ask that you clearly state you will be having a pet with you at the time of making your reservation. At the time of check-in, you will be asked to fill out a pet policy form. We will take a $200 deposit that will be released upon inspection of your room following departure. No pets will be allowed in areas where food or beverage are served or pool area.* Must make reservation direct with hotel via phone.

Can you accommodate an early check-in?

We are only able to offer an early check-in if the room is ready before the standard check-in time. We ask that you call us the morning of your arrival to see if the room is available.

Can you accommodate a late check-out?

Late check-outs can be accommodated if the room is available. We ask that you call the front desk the morning of departure so that we may assist you with this process.

Can I invite my friends to visit me at the pool?

The pool area is open to the public. All non-registered hotel guests subject to fees. Contact the hotel desk to inquire, fees vary.

Do you have smoking rooms?

We do not have smoking rooms. Guests will be subject to a $250 cleaning fee for smoking in a room. However, all our rooms do have balconies. Smoking or vaping is not allowed in any bar area on the premise.

Are you kid friendly?

Asbury Park is an adult oriented city with very limited activities for children. Please also note that Empress is part of a nightclub, and we are an adult environment. Please visit Paradisenj.com to make an informative decision.